Our Mission
Bancroft profoundly impacts children and adults living with disabilities by delivering high-quality services to empower them to realize their best life.
Our Vision
Bancroft sets the standard of excellence in services for people with disabilities and professionals in the field through a culture of learning, innovative treatment, and transformational research, all leading to outstanding outcomes.
POSITION DESCRIPTION: President & Chief Executive Officer
THE ORGANIZATION
Bancroft, founded in 1883, is a leading regional nonprofit provider of programs and services for individuals with autism, intellectual and developmental disabilities, and those in need of neurological rehabilitation. Through innovative programs supported by clinical experts, Bancroft offers a comprehensive range of services aimed at unlocking the full potential in each person and meeting their changing needs throughout their different stages in life. Programming includes special education, vocational training, and supported employment, structured day programs, residential treatment programs, community living programs, and behavioral supports. The organization is one of the largest providers in NJ and is generating $300 million in revenue annually.
POSITION SUMMARY
The following statements are intended to describe the general nature and level of work to be performed. This job description is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of an incumbent. Bancroft reserves the right to modify the job description at any time, at its sole discretion.
Building on the successes of the last two decades, the President and CEO will provide visionary leadership and strategic direction to the organization. The individual will oversee all aspects of Bancroft’s operations, ensuring the delivery of high-quality programs and services for the individuals and families in its care. This role demands exceptional operational, clinical, financial, and leadership skills to maintain Bancroft’s reputation as an industry leader while fostering growth and innovation across its operations. The President and CEO is responsible for supporting an engaged and high-functioning workforce and for maintaining compliance with all applicable standards and regulations.
Department: Executive/Administration
Reports to: Board of Directors
Direct Reports: Chief Program Officer, Chief Clinical Officer, Chief Development Officer, Chief
Financial Officer, Chief Human Resources Officer, General Counsel
FLSA Status: Exempt
POSITION RESPONSIBILITIES
Strategic Leadership
Collaborate with the Board of Trustees to ensure the Mission, Vision, and Core Value Statements remain relevant for the organization.
In partnership with the Board, develop and implement a comprehensive strategic plan aligned with Bancroft’s Mission and Vision.
Partner with the Board to ensure effective governance and strategic alignment between the Board and management.
Identify growth opportunities and develop plans to maximize opportunities to strengthen the organization as a whole.
Maintain a deep understanding of emerging trends and policies in human services to anticipate challenges and prepare effective responses to critical issues facing the organization.
Operational and Clinical Oversight
Establish operational and clinical goals, objectives, and plans to accomplish Bancroft’s strategic priorities and ensure the highest standards of care.
Develop and lead an effective senior management team, providing consultation, support, and direction in effectively carrying out their responsibilities and achieving clinical and operational goals.
Assure that all Bancroft programs meet or exceed quality standards established by the Board of Trustees and applicable law to meet the expectations of individuals served, families, and other key stakeholders.
Establish an effective quality improvement/outcomes measurement system for all programs and departments within the organization, and objectively assess outcomes using relevant performance metrics.
Ensure compliance with state and federal regulations governing Bancroft’s operations and services, and compliance with all other applicable accreditation standards.
Financial Stewardship
Maintain rigorous oversight of financial practices to safeguard Bancroft’s fiscal health.
Drive financial sustainability by overseeing budgeting, forecasting, and revenue generation.
Create realistic annual operating and capital budgets and provide oversight and support for meeting or exceeding financial goals.
Establish an effective financial management system for all programs and departments.
Ensure that financial results of the organization’s operations are prepared in accordance with generally accepted accounting principles and other accepted business practices.
Ensure that the organization utilizes effective business practices in conducting its affairs and operates in accordance with standard fiscal controls appropriate for an organization of its size and scope.
Effectively steward the organization’s financial resources to meet current and future needs.
Ensure sufficient cash is available to meet the organization’s obligations and strategic objectives.
Ensure the diversification of revenue streams, including contracts, grants, and philanthropy.
Formulate and implement a comprehensive asset utilization plan that maximizes the organization’s resources.
Develop an effective approach to securing debt and equity financing under optimal terms for long-range projects.
Culture and Talent Development
Foster a culture of innovation, inclusion, and excellence throughout the organization.
Ensure that effective human capital strategies are in place to attract, develop, reward, and retain a high-quality workforce, including experienced clinicians who are experts in their fields.
Promote a workplace environment that values diversity, equity, and mutual respect.
Support leadership development and succession planning strategies for key positions.
Provide ongoing coaching, support, development, and feedback to all direct reports to nurture their professional growth and maximize their contributions to the organization.
Ensure a safe and respectful work environment for all personnel and individuals served, free of abuse, neglect, or exploitation; ensuring that appropriate monitoring, investigation, remediation, and reporting occurs on an ongoing basis.
Stakeholder Engagement
Serve as the primary spokesperson for Bancroft, fostering strong relationships with families, community partners, government agencies, donors, and other stakeholders.
Represent Bancroft at professional associations, community groups, special events, and other related activities.
Remain current with required knowledge and applicable training certifications, meet state-regulated licensing and regulatory accreditations, and adhere to mandatory requirements.
Maintain effective verbal and written communications with colleagues, those served and their family members and/or guardians.
Willingly and effectively cooperate with the New Jersey Department of Human Services, the Division of Developmental Disabilities (DDD), and other licensing or state agencies or local municipalities in any inspections and investigations, upon request.
PROFESSIONAL QUALIFICATIONS
Essential Qualifications and Experience
At least a master’s degree in business administration, healthcare management, social services, or a related field.
Minimum of 10 years of executive-level leadership experience in human services, healthcare, or a related field.
Proven success in leading a complex, multi-site organization.
Understanding of autism, intellectual and developmental disability services and compliance standards.
Understanding and acknowledgement of the significant role that clinicians play in providing Bancroft’s high level of services.
Demonstrated ability to manage large budgets and lead complicated financial systems.
Experience building excellent working relationships with boards, government agencies, and community stakeholders.
Special Skills
Excellent communicator with strong interpersonal skills, including relationship building, team building, and conflict resolution experience.
Strong executive presence required.
Must be a decisive leader with a high degree of accountability and performance orientation; requires a management style that can engage, coach, and build relationships on multiple levels across the organization.
Must have a high degree of integrity with a strong mission orientation consistent with Bancroft’s vision, mission, values, and objectives.
Excellent technical, communication, and computer skills are essential.
Strong business and financial acumen.
Valid driver’s license required in incumbent’s legal name and current address with no provisional restrictions.
REQUIRED BEHAVIORAL COMPETENCIES (KNOWLEDGE, SKILLS, AND ABILITIES)
Visionary Thinker and Strategic Decisionmaker. Ability to inspire and lead transformational change, with strong analytical and problem-solving skills to navigate complex challenges.
Collaborative Leader. Skilled at building and leading high-performing teams, with strong conflict resolution and relationship management experience.
Empathetic and Compassionate. Deep commitment to improving the lives of individuals with disabilities, with a “big heart” for Bancroft’s mission.
Effective Communicator. Exceptional oral and written communication skills to connect with and influence diverse audiences, including families, governmental agencies and the community at large.
Self-confident but humble. Confident in one’s own experience and expertise but aware in approaching the work that “no one knows everything and everyone knows something.”
Culturally Competent. Sensitive to diverse populations and committed to fostering an inclusive culture.
COMPENSATION
This is a full-time, exempt, in-person position with Bancroft, with executive offices at 1255 Caldwell Road, Cherry Hill, NJ 08034.
Starting Salary Range: The starting salary range for the position will be competitive and commensurate with the applicant’s experience. Benefits include but are not limited to: medical, prescription drug, vision, and dental coverage; flexible spending plan; employee assistance program (EAP); life insurance; short- and long-term disability insurance; commuter benefits; 403(b) retirement plan; wellness program; and tuition benefits.
All offers of employment are subject to and contingent upon satisfactory completion of background checks as determined by Bancroft.
TO APPLY
Bancroft has retained Dunleavy & Associates as its partner for this search. To be considered, please submit your resume or CV and a cover letter here.
EEO/AAP Statement
Bancroft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, and any other characteristic protected by federal, state, or local laws.